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Fees, Refunds and Cancellation Policies<\/strong>\u00a0Customers are offered various options for Ask A Question on the Ask A Question page. They are free to choose the option that best suits their needs. They add the item to their shopping cart, and then pay. The service will be provided by the customer\u2019s chosen method.<\/p> These are individual, stand alone options. There is no ongoing membership required, and we will not take further payments from you until or unless you choose to purchase another of the Ask A Question services. We do offer memberships for those who wish to ask a fixed number of questions per month<\/p> We do not offer refunds once a response has been issued. This because these are SERVICE based options. Once the service has been provided, it cannot be taken back and a refund issued unless the information or guidance provided is shown to be completely wrong.<\/p> If you think this is the case with a response you received, email us with the relevant information, and we will assess the response you were given.<\/p> Otherwise, as this is a service provided for the fee you pay, refunds are not available. We cannot, after all, take our service back.<\/p> Until or unless we provide account services, each Ask A Question fee is for the individual query asked and is not an ongoing service. I.e. the question is self contained, and will receive one answer. In the case of a chat, the lawyer is likely to ask questions, and will provide an answer once he or she has gathered all relevant information. The same will apply for telephone calls.<\/p> We have no sign up fees. You pay for the Ask A Question option you choose and have no further obligation to buy anything more from us, or to instruct us formally on your legal case. You can choose to purchase a membership if you wish.<\/p> You can only cancel an Ask A Question chat, phone or email purchase if you do so\u00a0<\/span>before<\/strong>\u00a0<\/span>we have engaged with you.<\/p> The Ask A Question page will reflect any special offers we may have on at any given time.<\/p><\/p>\n","protected":false},"excerpt":{"rendered":" Fees, Refunds and Cancellation Policies\u00a0Customers are offered various options for Ask A Question on the Ask A Question page. They are free to choose the option that best suits their needs. They add the item to their shopping cart, and then pay. The service will be provided by the customer\u2019s chosen method. These are individual, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"zakra_page_container_layout":"customizer","zakra_page_sidebar_layout":"customizer","zakra_remove_content_margin":false,"zakra_sidebar":"customizer","zakra_transparent_header":"customizer","zakra_logo":0,"zakra_main_header_style":"default","zakra_menu_item_color":"","zakra_menu_item_hover_color":"","zakra_menu_item_active_color":"","zakra_menu_active_style":"","zakra_page_header":true,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1944","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"mailpoet_newsletter_max":false},"uagb_author_info":{"display_name":"Lea_NSW","author_link":"https:\/\/www.no53legal.uk\/nws\/archives\/author\/admin"},"uagb_comment_info":0,"uagb_excerpt":"Fees, Refunds and Cancellation Policies\u00a0Customers are offered various options for Ask A Question on the Ask A Question page. They are free to choose the option that best suits their needs. They add the item to their shopping cart, and then pay. The service will be provided by the customer\u2019s chosen method. These are individual,…","_links":{"self":[{"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/pages\/1944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/comments?post=1944"}],"version-history":[{"count":1,"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/pages\/1944\/revisions"}],"predecessor-version":[{"id":1945,"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/pages\/1944\/revisions\/1945"}],"wp:attachment":[{"href":"https:\/\/www.no53legal.uk\/nws\/wp-json\/wp\/v2\/media?parent=1944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}